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Privacy Policy

Your privacy is paramount. This policy outlines how we collect, use, and protect your personal information.

01

Information We Collect

We collect personal information that you provide when making a reservation, including your name, contact details, driver's license information, and payment details. This information is essential for processing your rental and ensuring compliance with legal requirements.

We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and browsing patterns through cookies and similar technologies.

02

How We Use Your Information

Your personal information is used to process reservations, verify driver eligibility, process payments, and communicate important updates about your rental. We may also use your information to improve our services and personalize your experience.

We utilize your data to comply with legal obligations, prevent fraud, and maintain the security of our operations. Marketing communications are only sent with your explicit consent and you may opt out at any time.

03

Data Sharing & Disclosure

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist in operating our business, such as payment processors, insurance providers, and vehicle tracking services.

We may disclose your information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition. All third parties are contractually obligated to maintain the confidentiality of your information.

04

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.

05

Your Rights & Choices

You have the right to access, correct, or delete your personal information. You may also request a copy of your data or object to certain processing activities. To exercise these rights, please contact our privacy team.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our website.

06

International Data Transfers

As we operate in Canada, your information may be transferred to and processed in jurisdictions with different data protection laws. We ensure appropriate safeguards are in place for any international transfers.

By using our services, you consent to the transfer of your information to Canada and other countries where we operate or maintain facilities.

For privacy-related inquiries, contact us at privacy@exclusive.luxury

Last Updated: January 2026